Shipping & Returns
For US orders, standard shipping is a flat rate of $5.00. We offer free standard shipping on orders over $20. We normally ship in 24 hours, and the package is delivered in 3 to 5 business days.
For international orders, we currently ship to Australia, Canada and the United Kingdom. Shipping rates are determined by the weight of the package. International customers are responsible for all customs, duties, and taxes. We normally ship in 24 hours, and the package is delivered in 5 to 10 business days.
Our policy lasts 15 days. If 15 days have gone by since your purchase, we cannot offer you a refund or exchange.
Given the nature of our products, we are unable to accept returns due to a change of mind.
If the products are defective and/or damaged, please contact us at email@example.com. We will either send new products with no charge or issue the refund upon approval of the claim. Shipping costs are non-refundable. Please allow ten business days for the processing of the refund. The credit appearing on your credit card statement will take two billing cycles.
If you have accidentally ordered, please contact us at firstname.lastname@example.org as soon as possible. If the order has not been processed, we can cancel the order.